About Us

Founded in 2005, LaborFirst partners with all major national health carriers to serve 450+ clients and over 375,000 Medical and Pharmacy lives across all 50 states.

We deliver high-touch solutions that drive value while preserving benefits. Health navigation and advocacy with a human touch fosters trust, increases engagement, and improves outcomes for all stakeholders.

With headquarters in Mount Laurel, NJ, and our LaborFirst West facility in Scottsdale, AZ, our award-winning team and services have earned national recognition.

Founded on Advocacy

John Dulczak headshot
Gian Riccchezza Headshot
David Zawrotny Headshot
Orange and Blue Quarter Circles

Leadership

We design solutions to meet real needs and align with industry demands.

Labor Unions Are Our Heritage

LaborFirst was founded by John P. Dulczak who grew up in a multi-generational Teamsters household. John saw a gap in support for members trying to understand their benefits and make informed decisions. After watching his family struggle, John launched LaborFirst with a mission to do right by members and their loved ones.

Understanding the needs of labor unions, and getting members the care they need, is who we are and what we stand for.

Committed to Compliance

URAC Core Accredited Logo

URAC Core Accredited

LaborFirst has been awarded a full URAC Core Accreditation for our commitment to upholding federal regulatory requirements and improving business processes.
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The Path to Better Outcomes

We are experts in group benefits with the measurable results, referral base, and reputation to prove it.

94

Net Promoter Score (NPS)

99.9%

Client Retention

450+

Clients

2024 Stevie Winner Gold award

Gold

2025 Stevie Award Winner

Join Our Team

At LaborFirst, you’ll work alongside coworkers who are dedicated to making a meaningful difference in members’ lives. With locations in Mt. Laurel, NJ, and Scottsdale, AZ, we’re proud to serve clients and their members nationwide.