Serving Labor Union Needs Is Our Heritage
For nearly 20 years, we’ve been the leading healthcare navigation and advocacy company, dedicated to supporting labor benefit plans.
Real Results
No organization understands labor union benefits better, with measurable results to prove it.
94+
Net Promoter Score (NPS)
99.9%
Client Retention
375+
Clients
Gold
2024 Stevie Award Winner
Who We Are
LaborFirst is a team of experienced healthcare Advocates, dedicated to providing the highest quality of service and results for our clients and members. Founded by a third-generation union household member who saw a gap in healthcare support for labor benefit plans, we now serve over 375 clients.
Who We Serve
Active Members
Self-insured health plans
Early Retirees
Pre-65 members
Retirees
Medicare-eligible
Healthcare Navigation & Advocacy
Labor faces unique healthcare challenges, including navigating a fragmented and complex system, engaging and educating a diverse and aging workforce, and managing rising healthcare costs that impact collective bargaining. Studies have shown that up to 85% of workers are confused about their coverage options. That’s where we come in.
Single point of contact for all healthcare questions, from coverage and claims to provider searches.
Integration and management of point solutions, proactively identifying and guiding members who can benefit.
Engagement and education to help members maximize their benefits and wellness programs.
Plumbers & Gasfitters Local 12, Boston Massachusetts
Roger Gill
“As Fund Administrator of Plumbers & Gasfitters Local 12, I have had the pleasure of working with LaborFirst since 2016, and I highly recommend their services. LaborFirst has been instrumental in simplifying the utilization of our plan and benefits for our retiree Part D participants. They understand the challenges seniors face due to the overwhelming amount of Medicare information they encounter. LaborFirst provides invaluable support, especially during the confusing and over-the-top ad campaigns for Medicare Advantage plans when I can thankfully rely on LaborFirst for communication best practices.”
President of Teamsters Local 282 of New York
Thomas Gesualdi
“Throughout our 10-year partnership with LaborFirst, we have experienced incredible customer service, significant cost savings, and most importantly, improved benefits for our retirees. Since working with the company, we have saved a significant amount of money for the same medical plan by simply eliminating unnecessary fees—enabling us to keep the same benefits in place while adding additional benefits, coupled with an extra layer of service for our retirees.”
Alaska Laborers Local 341 and 942
Renee Saunders
“My Advocate, Julianne, consistently provides excellent service from initial contact through resolving issues. I never had a representative who was so attentive, conscientious, and interested in helping me while being very friendly the whole time. What a pleasure!”
Fund Chairman, Cleveland Bakers and Teamsters Pension Fund
Carl Pecoraro
“Working with LaborFirst has completely transformed the funding of our plan as it relates to retiree healthcare. They have been a valuable partner for over eight years, from designing to implementing to managing our Medicare retirement benefits. They do all of this while guaranteeing quality retiree benefits that are still affordable.”