RetireeFirst

Rebranded RetireeFirst logo

Retiree Benefits Management

RetireeFirst, a LaborFirst solution, delivers end-to-end Retiree Benefits Management. We keep pace with changing regulations and understand the intricacies of the Group Medicare market. In close partnership with plan sponsors and their brokers and consultants, we help design, implement, manage, and administer group retiree healthcare benefits. Our personalized advocacy and human-centric approach lead to immediate savings, significantly reduce administrative workload, and enhance the benefits experience.

We solve real needs that make a real impact. See how.

What We Do

Our focus on retiree benefits means you’ll gain an expert guide to lead the way. RetireeFirst is a comprehensive solution built on three pillars: Strategy, Support, and Advocacy. We partner with you and your broker or consultant to meet your unique needs so you can reduce costs and gain valuable time back in your day.

We’re Medicare experts. Let us take care of the heavy lifting.

Market Analysis and Plan Design

Strategy

We closely track industry trends and handle hundreds of Medicare cases annually, giving us valuable insights into pricing dynamics and plan sponsor challenges. Our licensed Medicare experts collaborate with you to create a tailored plan to maintain or enhance benefits while reducing costs.

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Program Implementation and Client Services

Support

From the initial plan implementation to ongoing administration assistance, we ensure a seamless transition and comprehensive client support. A dedicated team will send member mailings, answer eligibility and enrollment questions, and handle billing and reporting.

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Retiree Advocacy Services

Advocacy

Personalized advocacy is at the heart of what we do. Advocates provide one-on-one education and guidance on health benefits, options, and resources while connecting them to health and wellness programs. Outstanding service from compassionate, expertly-trained Advocates has consistently earned us a monthly 90+ Member Net Promoter Score (NPS).

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Fund Chairman, Cleveland Bakers and Teamsters Pension Fund

Carl Pecoraro

“As a solution, RetireeFirst has completely transformed the funding of our plan as it relates to retiree healthcare. LaborFirst has been a valuable partner for over ten years, from designing, to implementing, and to managing our Medicare retirement benefits. They do all of this while guaranteeing quality retiree benefits that are still affordable.”

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A Clear Path to Unrivaled Outcomes

We put retirees first, consistently earning world-class Net Promoter Scores, industry awards, and near-perfect client retention.

2 Gold Stevies

We’ve won two Gold Stevie® Awards for Front-Line Customer Service Team of the Year

94

Net Promoter Score

94% of clients surveyed in 2024 recommend our solutions and services

99.9%

Client Retention Rate
Our clients serve as references, a testament to their satisfaction

Competitive Renewals

Every year, we negotiate market-competitive renewals for our clients

Achieve Meaningful, Lasting Impacts

We partner with you as an extension of your team, so you can focus on other priorities.

Plan Sponsors

Reduce costs and streamline administration

Brokers & Consultants

Maximize value for your group retiree benefits clients

Members

Improve benefits experience and health and wellness

Recent Case Studies
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Connect with Us

Connect with our team to learn how we can maximize group benefits and get your members the support they deserve.

Contact Us

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