Carrier Partnerships

We create mutually beneficial partnerships with carriers and health plans, both nationally and regionally.

Our focus is on collaborating with you, connecting you with plan sponsors, and enhancing your services—ultimately helping you achieve your goals and providing our clients with unrivaled outcomes.

Become a Partner

Featured Carrier Partners

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Driving Member Engagement Collaboratively

Members need guidance navigating the intricacies of their benefits and healthcare. Advocacy is our passion and hallmark, and it shows.

Our carrier partnerships are true collaborations. Our clients can offer benefits that are important to them and receive personalized, hands-on service, and carriers see increased member volume and engagement, resulting in better health outcomes and reduced gaps in care.

Partnership Benefits

Drive Member Volume

We work with you to achieve mutually beneficial goals.

By connecting you with group plan sponsors seeking to transition to Medicare and/or optimize health benefits, you can generate increased member and revenue volume.We’ll work in lockstep with you, ensuring compliance every step of the way.

Increase Engagement

We give members a guiding hand and help them navigate their entire benefits journey. This includes assisting members with requests on everything from ID cards to billing questions, Prior Authorizations, Tier Exceptions, formulary drug and network assistance, and additional value-added educational services.

Close Gaps in Care & Improve Ratings

Our relationship-oriented approach enables us to build trust with members to proactively provide education and encouragement to them to obtain appropriate screenings and preventative care, resulting in better health outcomes for members, plan sponsors and carriers—and ultimately closing gaps in care for improving HEDIS and STARs measures.

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A Synergistic Partnership with Meaningful Results That Matter to You

Our members receive personalized support from our advocacy team through every phase of their journey. All our Advocates are based in the U.S., and they are never measured on call handling time. This approach has consistently garnered a Member NPS score of 90+.

Through our trusted relationships with individual members, LaborFirst has demonstrated success in providing proactive outreach to educate members on available wellness, clinical, and other benefits. It’s what enables us to connect members to health and wellness programs that close gaps in care, improve the health of retirees, and HEDIS and STARs measures.

We have a 99.9% Client Retention Rate and a 94 NPS from clients surveyed in 2024—significantly higher than the industry benchmark—which is a testament to our people-first approach and results.

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Net Promoter Score

94% of clients surveyed recommend RetireeFirst

99.9%

Client Retention Rate

Our clients serve as references, a testament to their satisfaction

Let’s Grow Together

Together, we deliver better results for plan sponsors and members—while helping our partners achieve their strategic goals.

Become a Partner

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