Carrier Partnerships

We create mutually beneficial partnerships with carriers and health plans, both nationally and regionally.

Our focus is on collaborating with you, connecting you with unions and employers, and enhancing your services—ultimately helping you achieve your goals and providing our clients with unrivaled outcomes.

Become a Partner

Featured Carrier Partners

United Healthcare Logo
Humana Logo
Anthem Logo

Driving Member Engagement Collaboratively

Members need guidance navigating the intricacies of their benefits and healthcare. Advocacy is our passion and hallmark, and it shows.

Our carrier partnerships are true collaborations. Our clients can offer benefits that are important to them and receive personalized, hands-on service, and carriers see increased member volume and engagement, resulting in better health outcomes and reduced gaps in care.

Partnership Benefits

Drive Member Volume

We work with you to achieve mutually beneficial goals.

By connecting you with groups and individuals seeking to transition to Medicare and/or optimize health benefits, you can generate increased member and revenue volume. We’ll work in lockstep with you, ensuring compliance every step of the way.

Increase Engagement

We give members a guiding hand and help them navigate their entire benefits journey. This includes assisting members with requests on everything from ID cards to billing questions, Prior Authorizations, Tier Exceptions, formulary drug and network assistance, and additional value-added educational services.

Close Gaps in Care & Improve Ratings

Our relationship-oriented approach enables us to build trust with members and increase engagement with appropriate screenings and preventative care, resulting in better outcomes for members, groups, and carriers. As trusted guides, our team ultimately closes gaps in care and improves HEDIS and STARs measures.

Woman in Pink Shirt
Man in Purple Polo Shirt
Woman in Blue Shirt Wearing a Headset
John Dulczak CEO headshot
Caitlin Bailey Headshot

A Synergistic Partnership with Meaningful Results That Matter to You

Our members receive personalized support from our advocacy team through every phase of their journey. All our Advocates are based in the U.S., and they are never measured on call handling time. This approach has consistently earned a 90+ Member NPS every month since May 2022.

Through our Gaps in Care program for groups, LaborFirst has demonstrated success with proactive outreach to educate members on available wellness, clinical, and other preventative care benefits. Relationships built on trust enable us to connect members to programs and resources that close gaps in care, improving the health of members and HEDIS and STARs measures.

We have a 99.9% Client Retention Rate and have earned a 90+ Client NPS every year since 2022—significantly higher than the industry benchmark—which is a testament to our expertise and results.

90+

Net Promoter Score

Our services earn a 90+ NPS from member and client surveys

99.9%

Client Retention Rate

Our clients serve as references, a testament to their satisfaction

Let’s Grow Together

Together, we deliver better results for unions, employers, and their members—while helping our partners achieve their strategic goals.

Become a Partner

Subscribe to Our Newsletter

© Copyright 2026 LaborFirst, LLC.