Whether facing a serious health problem or dealing with a confusing bill, it is easy for retired members to become frustrated, mixed up or even frightened by the complicated healthcare system. Members need experienced support to navigate the many issues that sometimes arise while using their benefits.
Labor First brings a high-touch personalized concierge solution where our Retiree Healthcare Advocates are there to guide members through the healthcare maze, acting as their true ally. Each member has direct access to a Retiree Advocate who they know on a first name basis and can meet in person. Our Advocate team helps members fully understand their healthcare benefits, options and resources available to them.
This seamless end-to-end retiree service solution puts members first. Whether it’s finding a doctor or pharmacy, resolving copayment/coinsurance issues, resolving a denied claim issue, obtaining a new ID card, questions on coverage, financial problems, or whatever the healthcare concern may be, we are here to make the retirement experience stress free.
Our Retiree Advocates are:
Sampling of Retiree Services Provided:
Please read more about how our Medicare Benefit Solutions or our Medicare Benefit Management can help plan sponsors both financially and administratively.