Generated by All in One SEO v4.8.8, this is an llms.txt file, used by LLMs to index the site. # LaborFirst Healthcare Navigation and Advocacy for Life. ## Sitemaps - [XML Sitemap](https://laborfirst.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Medicare GLP-1 Bridge: A New Medicare Program for Weight-Loss Drugs](https://laborfirst.com/blog/medicare-glp-1-bridge-overview-faqs/) - Learn how the extended Medicare GLP-1 Bridge program works, including eligibility, covered drugs, copays, provider referrals, and key FAQs. - [Savings & Enhanced Services for Seven Medicare Groups](https://laborfirst.com/case-studies/group-medicare-savings-for-seven-groups-in-the-pool/) - See how seven public sector groups saved an average annual 30%, reduced OPEB liability by $22.7M, and enhanced retiree benefits. - [LaborFirst Recognized as a Quantum Certified Workplace™ in Philadelphia](https://laborfirst.com/news/laborfirst-recognized-as-a-quantum-certified-workplace-in-philadelphia-for-strong-workplace-culture/) - This designation acknowledges LaborFirst’s sustained commitment to building thriving teams and a strong workplace culture. Mt. Laurel, NJ — LaborFirst has been recognized as a 2026 Quantum Certified Workplace™ in Philadelphia, a designation awarded to organizations demonstrating a consistent commitment to building strong, supportive workplace culture where employees and teams can thrive. The Quantum Certified LaborFirst recognized as a Quantum Certified Workplace™ in Philadelphia for workplace culture. - [National Public Employer Labor Relations Association (NPELRA) Annual Conference 2026](https://laborfirst.com/public-sector/national-public-employer-labor-relations-association-npelra-annual-conference-2026/) - RetireeFirst is exhibiting! Visit us at our booth! Conference Website Learn About Our Services Contact Us to Learn How LaborFirst Can Help - [State and Local Government Benefits Association (SALGBA) Annual Conference 2026](https://laborfirst.com/public-sector/state-and-local-government-benefits-association-salgba-annual-conference-2026/) - Join RetireeFirst at the State and Local Government Benefits Association (SALGBA) Annual Conference from May 4 - May 7, 2026 in Providence, RI. We will be sponsoring and exhibiting! Stop by booth 218 to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Conference Website - [CMS’ 2027 Rate Announcement for Medicare Advantage & Part D](https://laborfirst.com/blog/cms-2027-rate-announcement/) - CMS’ 2027 Rate Announcement for Medicare Advantage & Part D - [On Demand Webinar: "Understanding Medicare’s 2027 Final Notice & Final Rule"](https://laborfirst.com/webinars/on-demand-medicare-2027-final-notice/) - Watch our award-winning webinar series on annual updates to Group Medicare Advantage (MA) and Part D plans. We cover finalized changes released by the Centers for Medicaid & Medicare Services (CMS) for plan year 2027, and the implications for group plan sponsors, brokers and consultants, and retiree members. - [On-Demand Webinar: "Understanding Medicare’s 2027 Final Notice & Final Rule"](https://laborfirst.com/thank-you/on-demand-webinar-understanding-medicares-2027-final-notice-final-rule/) - LaborFirst’s experts share insights from the 2026 Group Medicare renewal season and kick off planning for CY 2027. - [On-Demand Webinar: "Final Rule & Final Notice for Payment Policy Updates for MA & Part D"](https://laborfirst.com/webinars/webinar-final-rule-final-notice-for-payment-policy-updates-for-ma-part-d/) - Complete This Form to Watch Our Webinar Webinar Highlights Medicare Advantage Payments from the government to MA plans are expected to increase on average by 5.06% from 2025 to 2026; this Expected Average Change in Revenue more than doubled from +2.83% since the CY 2026 Advance Notice The effective growth rate is 9.04%, higher than - [Healthcare Navigation and Advocacy Companies: What Sets the Best Apart](https://laborfirst.com/blog/healthcare-navigation-and-advocacy-companies/) - Healthcare navigation and advocacy companies provide members with expert guidance through complex benefits, providers, and claims. - [California Association of School Business Officials (CASBO) Conference 2026](https://laborfirst.com/public-sector/california-association-of-school-business-officials-casbo-conference-2026/) - Join RetireeFirst at the California Association of School Business Officials (CASBO) Conference 2026 from March 31 - April 2, 2026 in San Diego, CA. Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Conference Website - [Massachusetts Building Trades Unions 107th Annual Convention](https://laborfirst.com/labor-union/massachusetts-building-trades-unions-107th-annual-convention/) - Join LaborFirst at the Massachusetts Building Trades Unions 107th Annual Convention from March 25-26, 2026 in Springfield. We will be exhibiting! Stop by our booth to learn how we can reduce group benefit costs and provide healthcare navigation and advocacy to your members. Conference Website - [National Labor and Management Conference (NLMC) 2026](https://laborfirst.com/labor-union/national-labor-and-management-conference-nlmc-2026/) - Join LaborFirst at the National Labor and Management Conference (NLMC) from February 13-18, 2026 at the Diplomat in Hollywood, FL. We are sponsoring, speaking, and exhibiting! Conference Website Contact Us to Learn How LaborFirst Can Help - [Health Benefits Conference and Expo (HBCE) 2026](https://laborfirst.com/public-sector/health-benefits-conference-and-expo-hbce-2026/) - Join RetireeFirst at the Health Benefits Conference and Expo (HBCE) 2026 from January 20-22, 2026 in Ponte Verde Beach, FL. We will be sponsoring and exhibiting! Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Conference Website - [National Forum for Black Public Administrators (NFBPA) Annual Conference 2026](https://laborfirst.com/public-sector/national-forum-for-black-public-administrators-nfbpa-annual-conference-2026/) - Join RetireeFirst at the National Forum for Black Public Administrators (NFBPA) Annual Conference 2026 from March 7-12, 2026 in Philadelphia, PA. We will be sponsoring, speaking, and exhibiting! Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Join Kelly Hartnett (VP, Client - [2026 New York City Building and Construction Trades Council](https://laborfirst.com/labor-union/2026-new-york-city-building-and-construction-trades-council/) - Join LaborFirst at the 2026 New York City Building and Construction Trades Council from March 4-8, 2026 in Hollywood, FL. We will be exhibiting! Stop by our booth to learn how we can reduce group benefit costs and provide healthcare navigation and advocacy to your members. - [2026 North American Iron Workers/Impact Conference](https://laborfirst.com/labor-union/2026-north-american-iron-workers-impact-conference/) - Join LaborFirst at the 2026 North American Iron Workers/Impact Conference from February 22-25, 2026 in Las Vegas, NV. We will be exhibiting! Stop by our booth to learn how we can reduce group benefit costs and provide healthcare navigation and advocacy to your members. - [New York State Association of Counties (NYSAC) Legislative Conference 2026](https://laborfirst.com/public-sector/new-york-state-association-of-counties-nysac-legislative-conference-2026/) - Join RetireeFirst at the New York State Association of Counties (NYSAC) Legislative Conference from March 16-18, 2026 at the Crowne Plaza in Albany, NY. We will be exhibiting! Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Conference Website - [National Association of Benefits and Insurance Professionals (NABIP) Capitol Conference 2026](https://laborfirst.com/public-sector/national-association-of-benefits-and-insurance-professionals-nabip-capitol-conference-2026/) - Join RetireeFirst at the National Association of Benefits and Insurance Professionals (NABIP) Capitol Conference from February 22-24, 2026 in Washington, DC. Conference Website - [On-Demand Webinar: "Trends in Group Retiree Benefits"](https://laborfirst.com/webinars/on-demand-webinar-trends-in-group-retiree-benefits-2/) - Complete This Form to Watch the Webinar Webinar Highlights Rate data and trends across 1,000+ Group Medicare renewal options Key takeaways from the past renewal season CMS’s CY 2027 Medicare Advantage & Part D Proposed Rule Our roadmap of CMS releases paired with quarterly action items Planning & preparation for a 1/1/27 plan go-live date - [How to Mitigate Group Medicare Renewal Rate Increases](https://laborfirst.com/blog/group-medicare-renewal-trends/) - Learn how unions and employers can mitigate Group Medicare renewal rate increases using analysis of 1,000+ carrier bids, regional trends, and benefit strategy insights. - [Brokers & Consultants: Strengthen Your Group Medicare Strategy with LaborFirst](https://laborfirst.com/blog/brokers-consultants-strengthen-your-group-medicare-strategy-with-laborfirst/) - Group retiree healthcare is complex, and for many brokers and consultants, it’s just one part of a broader book of business. It’s renewal season for your group clients, and there’s a lot happening in the marketplace. Multiple forces are in play within Medicare Advantage that could lead to rate actions, along with increased attention on - [Understanding Medicare](https://laborfirst.com/blog/medicare-overview/) - A technical Medicare overview covering Medicare Advantage payment benchmarks, risk adjustment, and Part D funding for employer-sponsored retiree plans. - [Understanding Medicare: Benchmarks for Payments to Medicare Advantage Plans](https://laborfirst.com/blog/medicare-advantage-payment-benchmarking/) - Learn how benchmarks for Medicare Advantage payments are calculated. - [Understanding Medicare: Part D Prescription Drug Coverage](https://laborfirst.com/blog/medicare-part-d-overview/) - Learn how Medicare Part D works, including funding, cost-sharing phases, eligibility rules, and 2026–2027 updates affecting employer-sponsored retiree plans. - [Understanding Medicare: Medicare Advantage Risk Adjustment](https://laborfirst.com/blog/understanding-medicare-advantage-risk-adjustment/) - This blog is part of our Medicare Overview series for employer-sponsored retiree plans. Explore the full series here The CMS-HCC Model, Risk Scores, & Risk-Adjusted Payments Every year, the federal Centers for Medicare & Medicaid Services (CMS) is required by law to update how much Medicare Advantage (MA) plans are paid to cover their enrollees. - [Navigating Open Enrollment Confusion](https://laborfirst.com/blog/navigating-open-enrollment-confusion/) - RetireeFirst remains committed to navigating the confusion and providing essential support to retirees during open enrollment season. - [Taking Care of the Caregivers: Providing Administrative Support](https://laborfirst.com/blog/taking-care-of-the-caregivers-providing-administrative-support/) - Most of us aren’t aware of the many administrative responsibilities that caregivers undertake, which extend well beyond their personal caregiving role and can be extremely time-consuming. - [Guide: Is a Group Medicare Advantage Program the Right Solution for My Retirement Health Benefit Plan?](https://laborfirst.com/blog/guide-is-a-group-medicare-advantage-program-the-right-solution-for-my-retirement-health-benefit-plan/) - Our guide provides information on Group Medicare Advantage plans, potential issues, and offers a Retiree Benefits Management solution for a seamless transition. - [Delivering Superior Service to Retirees: Honoring our Retiree Advocates](https://laborfirst.com/blog/delivering-superior-service-to-retirees-honoring-our-retiree-advocates/) - Retiree Advocacy Service is our hallmark and our member Advocates are dedicated to helping members navigate the complex retiree healthcare landscape. - [Retiree Drug Subsidy Changes: New Benefit Options for Employers to Consider for 2025](https://laborfirst.com/blog/retiree-drug-subsidy-changes-new-benefit-options-for-employers-to-consider-for-2025/) - *This article was first published on BenefitsPRO March 19, 2024* The RDS program has been the go-to choice for plan sponsors who offer group coverage to retired employees, however, the Inflation Reduction Act makes it difficult now for plans to meet the creditable qualification criteria. The Retiree Drug Subsidy (RDS) is a government-funded program that egwp vs rds - [Maintaining Outstanding Client Retention Through Exceptional, High-Touch Client Service](https://laborfirst.com/blog/maintaining-outstanding-client-retention-through-exceptional-high-touch-client-service/) - Learn how LaborFirst maintains outstanding client retention through exceptional, high-touch client service. - [Streamlining Group Medicare Plan Enrollment for Plan Sponsors and Retirees](https://laborfirst.com/blog/streamlining-group-medicare-plan-enrollment-for-plan-sponsors-and-retirees/) - Learn how LaborFirst simplifies the implementation process for plan sponsors and group medicare enrollees to ensure a seamless transition. - [Navigating Clients through Headwinds to Long-Term Goals](https://laborfirst.com/blog/navigating-clients-through-headwinds-to-long-term-goals/) - Changes enacted by both the CMS and the IRA will significantly impact Medicare Advantage and Part D headwinds in 2025. - [White Paper: Changes to Group Medicare Advantage & Part D Explained](https://laborfirst.com/blog/white-paper-changes-to-group-medicare-advantage-and-part-d-explained/) - RetireeFirst and BluePeak Advisors have co-authored a white paper for employer plan sponsors and their consultants on Medicare regulatory changes taking effect in 2025 with recommended steps to limit financial impact. In an industry undergoing significant changes, RetireeFirst has emerged as an educator. In order to continue our award-winning services to 375 group plan sponsors - [Simplifying the Age-In Process for Plan Sponsors and Retirees](https://laborfirst.com/blog/simplifying-the-age-in-process-for-plan-sponsors-and-retirees/) - Learn how LaborFirst simplifies the age-in process for our client partners and their retirees. - [CMS 2026 Proposed Policy and Technical Changes for Medicare](https://laborfirst.com/blog/cms-2026-proposed-policy-and-technical-changes-for-medicare/) - On November 26, 2024, CMS issued a proposed rule that would revise the Medicare Advantage (MA) Program, Medicare Prescription Drug Benefit Program (Part D), Medicare Cost Plan Program, and Programs of All-Inclusive Care for the Elderly (PACE) with the intent to hold MA and Part D plans more accountable for delivering high-quality coverage so that - [Why Unions & Employers Trust LaborFirst’s Data Security](https://laborfirst.com/blog/why-unions-employers-trust-laborfirst-data-security/) - Learn how LaborFirst protects member data security and privacy in today’s connected world. - [Helping Clients Manage Early Retiree Costs](https://laborfirst.com/blog/helping-clients-manage-early-retiree-costs/) - Learn about how to manage early retiree costs and keep employees healthy with point solution engagement and utilization. - [Manage Cost-Driving Conditions with Point Solution Engagement](https://laborfirst.com/blog/contain-costs-with-point-solution-engagement/) - Top Cost-Driving Conditions for Employer Health Plans Amid rising health plan costs, insurers and employers are identifying the biggest cost drivers as the first step toward effective containment strategies. UnitedHealth Group, the largest health insurer by national commercial market share, leveraged its 2023 claims data to pinpoint three illnesses that cost employers the most per - [How We Use AI to Empower Our Advocates, Not Replace Them](https://laborfirst.com/blog/how-we-use-ai-to-empower-our-advocates-not-replace-them/) - Over 20 years, our mission to serve members has never changed. What has changed is technology and its role in service and care delivery. Too often we hear about automation and AI that can “reduce human overhead” in a service model. That goes against our member-centric approach and who we are as a people-first company. - [How We Partner with Carriers to Ensure a Smooth Transition for Clients & Retirees](https://laborfirst.com/blog/how-we-partner-with-carriers-to-ensure-a-smooth-transition-for-clients-retirees/) - When clients transition into a new Group Medicare plan, one of the most critical elements is ensuring that eligibility, enrollment, and member data flows smoothly, both at go-live and on an ongoing basis. With RetireeFirst, a LaborFirst solution, we’ve built an entire process around making this transition as seamless as possible by working directly with - [Brief: CMS Advance Notice and Draft Part D Redesign](https://laborfirst.com/blog/brief-cms-advance-notice-and-draft-part-d-redesign/) - January 2025 In our brief, we summarize the January 10 releases from the Centers for Medicare and Medicaid Services (CMS). Additionally, we provide background information on changes and include supporting visuals and recommended next steps for labor union or employer plan sponsors and their consultants and brokers. Please Complete the Form to Download Your Brief - [Medicare Price Negotiation Program: Updates for 2027](https://laborfirst.com/blog/medicare-price-negotiation-program-updates-for-2027/) - On Friday, January 17, the Biden Administration released its list of 15 drugs which include GLP-1 drugs Ozempic, Wegovy and Rybelsus, for the second round of drug price negotiations for 2027 as part of the Inflation Reduction Act (IRA). Highlights include: Drug manufacturers will have until February 28, 2025, to opt in to, or out of, - [2027 Medicare Advantage & Part D Advance Notice: Key Takeaways & Implications](https://laborfirst.com/blog/2027-medicare-advantage-part-d-advance-notice-key-takeaways-implications/) - On January 26, 2026, the federal government released the 2027 Advance Notice, or the Calendar Year (CY) 2027 Advance Notice of Methodological Changes for Medicare Advantage (MA) Capitation Rates and Part C and Part D Payment Policies. The Centers for Medicare & Medicaid Services (CMS) releases advance notices as part of its annual rate-setting process - [Cleveland Bakers & Teamsters: How a Health & Welfare Fund Preserved its Retiree Health Plan](https://laborfirst.com/case-studies/cutting-costs-not-care-with-healthcareconnect/) - Working with RetireeFirst has completely transformed the funding of our plan as it relates to retiree healthcare. They have been a valuable partner for over ten years. - [National Labor and Management Conference (NLMC) 2025](https://laborfirst.com/events/national-labor-and-management-conference-nlmc-2025/) - Join LaborFirst at the National Labor and Management Conference (NLMC) 2025 from February 13-18, 2025 at the Diplomat in Hollywood, FL. We are sponsoring, speaking, and exhibiting! Conference Website Contact Us to Learn How LaborFirst Can Help - [Webinar Recap: Unlocking Retirement Benefits for Union Members](https://laborfirst.com/blog/webinar-recap-unlocking-retirement-benefits-for-union-members/) - This webinar focuses on educating labor union members about the importance of planning for retirement at a young age, from both a financial and healthcare standpoint. - [RetireeFirst’s Rebrand Emphasizes Retiree Medicare Advocacy](https://laborfirst.com/blog/retireefirst-rebrand-emphasizes-retiree-medicare-advocacy/) - Recently, we proudly unveiled Labor First’s rebrand as RetireeFirst, designed to create a refreshed brand identity to best serve our loyal clients and better convey our position as the premier retiree benefit management solutions and Medicare advocacy service provider. The impetus for the rebrand was to unify our two brands. To get there, we created - [About Our Chief Product Officer](https://laborfirst.com/videos/chief-product-officer-vignette/) - Our Chief Product Officer, Sheela Andrews, Pharm.D., discusses her passion for improving the health and wellness of members. - [On-Demand Webinar: "Trends in Group Retiree Benefits"](https://laborfirst.com/thank-you/on-demand-webinar-trends-in-group-retiree-benefits/) - LaborFirst’s experts share insights from the 2026 Group Medicare renewal season and kick off planning for CY 2027. - [On-Demand Webinar: "Final Rule & Final Notice for Payment Policy Updates for MA & Part D"](https://laborfirst.com/thank-you/on-demand-webinar-final-rule-final-notice-for-payment-policy-updates-for-ma-part-d/) - In our second informational webinar on CMS changes, we review important updates outlined in the CMS final rule and implications to Group Medicare Advantage and Part D benefit plans in 2025. - [On-Demand Webinar: "Start Planning for the 2025/2026 Renewal Season"](https://laborfirst.com/thank-you/on-demand-webinar-start-planning-for-the-2025-2026-renewal-season/) - LaborFirst shares insights and case studies from the 2024/2025 Group Medicare renewal season to help plan sponsors understand plan design options. - [On-Demand Webinar: "What to Know About the CMS Final Rule"](https://laborfirst.com/thank-you/thanks-for-your-submission-on-demand-webinar-what-to-know-about-the-cms-final-rule/) - Watch our On-Demand Webinar: "What to Know About the CMS Final Rule" from May 2024 - [International Foundation of Employee Benefit Plans (IFEBP) Conference 2026](https://laborfirst.com/events/international-foundation-of-employee-benefit-plans-ifebp-conference-2026/) - LaborFirst will be at the International Foundation of Employee Benefit Plans (IFEBP) Conference from October 25-28, 2026 in New Orleans, LA. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your - [CMS Selects 15 Drugs for the 2028 Medicare Drug Price Negotiation Program ](https://laborfirst.com/news/cms-announces-ipay-2028-drugs/) - Medicare has selected 15 drugs for a third cycle of negotiations under the Medicare Drug Price Negotiation Program. - [LaborFirst Wins Silver Stevie® Award in 2026 Stevie Awards for Sales & Customer Service ](https://laborfirst.com/news/laborfirst-wins-silver-stevie-award-in-2026-stevie-awards-for-sales-customer-service/) - LaborFirst has won a Silver Stevie Award in the Front-Line Customer Service Team of the Year category in the 20th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes - [California Public Employers Labor Relations Association (CALPELRA) Conference 2025](https://laborfirst.com/labor-union/california-public-employers-labor-relations-association-calpelra-conference-2025/) - RetireeFirst will be exhibiting at the California Public Employers Labor Relations Association (CALPELRA) Conference from November 18-21, 2025 in Monterey, CA. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your - [New Jersey League of Municipalities (NJLM) Annual Conference 2025](https://laborfirst.com/public-sector/new-jersey-league-of-municipalities-njlm-annual-conference-2025/) - RetireeFirst will be attending the New Jersey League of Municipalities (NJLM) Annual Conference from November 18-20, 2025 in Atlantic City, NJ. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your - [Texas Public Risk Management Association (Texas PRIMA) Annual Conference 2025](https://laborfirst.com/public-sector/texas-public-risk-management-association-texas-prima-annual-conference-2025/) - Join RetireeFirst at the Texas Public Risk Management Association (Texas PRIMA) Annual Conference from November 9-12, 2025 in Galveston, TX. We will be exhibiting! Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and - [International Foundation of Employee Benefit Plans (IFEBP) Conference 2025](https://laborfirst.com/labor-union/international-foundation-of-employee-benefit-plans-ifebp-conference-2025/) - LaborFirst will be at the International Foundation of Employee Benefit Plans (IFEBP) Conference from November 9-12, 2025 in Honolulu, HI. Stop by booth 701/703 to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your actives - [International City/County Management Association (ICMA) 2025](https://laborfirst.com/public-sector/international-city-county-management-association-icma-2025/) - RetireeFirst is attending the International City/County Management Association (ICMA) 2025 Annual Conference from October 25-29, 2025 in Tampa, FL. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your actives and - [Public Sector Human Resources Association (PSHRA) Annual Conference 2025](https://laborfirst.com/public-sector/public-sector-human-resources-association-pshra-annual-conference-2025/) - RetireeFirst is exhibiting at the Public Sector Human Resources Association (PSHRA) Annual Conference from Sept 29-Oct 1, 2025 in Cleveland, OH. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your - [California Association of Joint Power Authorities (CAJPA) Fall Conference 2025](https://laborfirst.com/public-sector/california-association-of-joint-power-authorities-cajpa-fall-conference-2025/) - RetireeFirst will be attending the California Association of Joint Power Authorities (CAJPA) Fall Conference from September 16-19, 2025 in Monterey, CA. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your - [State and Local Government Benefits Association (SALGBA) Fall Regional 2025](https://laborfirst.com/public-sector/state-and-local-government-benefits-association-salgba-fall-regional-2025/) - RetireeFirst will be attending the State and Local Government Benefits Association (SALGBA) Fall Regional from September 9-11, 2025 in Jacksonville, FL. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your - [79th Annual Third District IBEW Progress Meeting](https://laborfirst.com/labor-union/79th-annual-third-district-ibew-progress-meeting/) - LaborFirst will be exhibiting at the 79th Annual Third District IBEW Progress Meeting from September 9-11, 2025 in Pittsburgh, PA. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your actives - [Maryland Association of Counties (MACo) Summer Conference 2025](https://laborfirst.com/public-sector/maryland-association-of-counties-maco-summer-conference-2025/) - RetireeFirst is exhibiting at the Maryland Association of Counties (MACo) Summer Conference 2025 from August 13-16, 2025 in Ocean City, MD. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to your - [New York State Pipe Trades Association 115th Annual Convention](https://laborfirst.com/labor-union/new-york-state-pipe-trades-association-115th-annual-convention/) - LaborFirst will be attending the New York State Pipe Trades Association 115th Annual Convention from July 27-30, 2025 in Lake George, NY. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide healthcare navigation and advocacy to - [New Jersey State Building & Construction Trades Council 120th Annual Convention](https://laborfirst.com/labor-union/new-jersey-state-building-construction-trades-council-120th-annual-convention/) - LaborFirst will be attending and exhibiting at the New Jersey State Building & Construction Trades Council 120th Annual Convention from July 15-16, 2025 in Atlantic City, NJ. Stop by our booth to talk with us about our group Medicare services and healthcare advocacy support. Learn how we can reduce your group benefit costs and provide - [National Public Employer Labor Relations Association (NPELRA) Annual Conference 2025](https://laborfirst.com/public-sector/national-public-employer-labor-relations-association-npelra-annual-conference-2025/) - RetireeFirst is exhibiting! Visit us at Booth #4! Conference Website Learn About Our Services Contact Us to Learn How LaborFirst Can Help - [State and Local Government Benefits Association (SALGBA) Annual Conference 2025](https://laborfirst.com/public-sector/state-and-local-government-benefits-association-salgba-annual-conference-2025/) - Join RetireeFirst at the State and Local Government Benefits Association (SALGBA) Annual Conference from April 28 - May 1, 2025 in St. Louis, MO. We will be sponsoring, speaking, and exhibiting! Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Join Kelly - [National Forum for Black Public Administrators (NFBPA) Annual Conference 2025](https://laborfirst.com/public-sector/national-forum-for-black-public-administrators-nfbpa-annual-conference-2025/) - Join RetireeFirst at the National Forum for Black Public Administrators (NFBPA) Annual Conference 2025 from April 9-13, 2025 at the Hilton San Francisco Financial District in San Francisco, CA. We will be sponsoring, speaking, and exhibiting! Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and - [New York State Association of Counties (NYSAC) Legislative Conference](https://laborfirst.com/public-sector/new-york-state-association-of-counties-nysac-legislative-conference/) - Join RetireeFirst at the New York State Association of Counties (NYSAC) Legislative Conference from February 24-26, 2025 at the Crowne Plaza in Albany, NY. We will be exhibiting! Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Conference Website - [The Call for a More Consumer-Focused Digital Health System](https://laborfirst.com/news/the-call-for-a-more-consumer-focused-digital-health-system/) - CMS Announces Its Health Tech Ecosystem Initiative July 30, 2025 – At a White House event titled “Make Health Tech Great Again,” the administration and the Centers for Medicare & Medicaid Services (CMS) announced their vision for a CMS Health Technology Ecosystem. This voluntary initiative aims to build a patient-centric digital health ecosystem to improve - [RetireeFirst Recognized Among Philadelphia Business Journal’s 2024 Best Places to Work ](https://laborfirst.com/news/retireefirst-recognized-among-philadelphia-business-journals-2024-best-places-to-work/) - We are thrilled to announce that RetireeFirst has been recognized as a finalist in the Philadelphia Business Journal’s 2024 Best Places to Work. This prestigious recognition highlights our dedication to fostering a supportive and rewarding workplace environment. This year’s list includes 84 exceptional companies from across the region, all ranked based on employee feedback. On - [LaborFirst: Two Solutions, One Mission ](https://laborfirst.com/news/laborfirst-two-solutions-one-mission/) - Today marks another major milestone in our company’s evolution. From day one, I founded LaborFirst with the mission to improve the health benefits experience for union members and their families. Since then, we’ve built our reputation as the leader in servicing Group Medicare retiree plans. Our unique service model with personalized advocacy has earned world-class - [LaborFirst Wins 2025 Gold Stevie® Award for Sales & Customer Service ](https://laborfirst.com/news/laborfirst-wins-2025-gold-stevie-award-for-sales-customer-service/) - Another Year, Another Gold for Our Service Team! It’s an honor to win a 2025 Gold Stevie® Award for Sales & Customer Service, Front-Line Customer Service Team of the Year. This is the second consecutive year that our Service team won a Gold in this category. In the 2025 competition, there were more than 2,100 - [The Government Shutdown’s Potential Impact on Medicare Advantage & Part D ](https://laborfirst.com/news/the-government-shutdowns-potential-impact-on-medicare-advantage-part-d/) - CMS finalizes CY 2026 Medicare Advantage & Part D updates. Learn key changes impacting plan sponsors & retirees. Join our May 8 webinar for insights. - [CMS Releases CY 2026 Final Rule & Final Notice for Payment Policy Updates for MA & Part D Programs ](https://laborfirst.com/news/cms-releases-cy-2026-final-rule-final-notice-for-payment-policy-updates-for-ma-part-d-programs/) - CMS finalizes CY 2026 Medicare Advantage & Part D updates. Learn key changes impacting plan sponsors & retirees. Join our May 8 webinar for insights. - [CMS Announces Negotiated Drug Prices Effective in 2027 ](https://laborfirst.com/news/cms-announces-ipay-2027-drug-prices/) - Negotiated prices for IPAY 2027 drugs covered by Medicare Part D have been announced. - [RetireeFirst's Mid-Year Momentum Release: Expands Team by 42%, Grows Client Base by 28%](https://laborfirst.com/news/retireefirst-mid-year-momentum-release/) - RetireeFirst’s momentum comes on the heels of recent rebrand success, also includes several award wins and development of new Arizona office to meet increasing demand for services Mount Laurel, N.J - RetireeFirst, the premier retiree benefit management solutions and advocacy service provider, enhancing experiences and outcomes for group plan sponsors and their retirees, today announced - [LaborFirst: Implementation Approach](https://laborfirst.com/videos/retireefirst-implementation-approach/) - Hear from one of our clients on how LaborFirst helps retirees make confident healthcare decisions through education, advocacy, and personal support. - [HealthActive: Increasing Engagement with Point Solutions](https://laborfirst.com/videos/healthactive-healthcare-navigation-advocacy-2/) - At LaborFirst, we integrate and manage point solutions for plan sponsors, proactively identifying members through HRAs and claims data, while guiding them to reduce confusion and ensure seamless, measurable outcomes. - [RetireeFirst CEO John Dulczak Selected as Finalist in EY Entrepreneur of the Year 2023 Greater Philadelphia Awards](https://laborfirst.com/news/retireefirst-ceo-john-dulczak-selected-as-finalist-in-ey-entrepreneur-of-the-year-2023-greater-philadelphia-awards/) - The award celebrates ambitious entrepreneurs who are building bold futures Mount Laurel, New Jersey – April 19, 2023 – Ernst & Young LLP (EY US) recently announced that John P. Dulczak, founder and CEO of RetireeFirst, was selected as a finalist in the Entrepreneur of the Year® 2023 Greater Philadelphia Awards. Now in its 37th - [URAC Accreditation](https://laborfirst.com/news/urac-accreditation-2/) - Labor First is very proud to announce that we have been awarded a full URAC Core 3.0 Accreditation. URAC is an independent, nonprofit accreditation entity, whose sole mission is to advance healthcare quality. URAC uses evidence-based measures to ensure standards that promote industry best practices, encourage quality improvement, and protect and empower consumers. In a - [LaborFirst Completes Recapitalization with Great Hill Partners](https://laborfirst.com/news/laborfirst-completes-recapitalization-with-great-hill-partners/) - We are excited to announce our recapitalization with Great Hill Partners, a leading growth-oriented private equity firm, who align perfectly with our company mission of improving the retirement experience for each and every one of our members. We are thrilled to welcome the Great Hill team of Mark Taber, Rafael Cofino and Michael Noel to - [LaborFirst Expands Executive Team](https://laborfirst.com/news/laborfirst-expands-executive-team/) - LaborFirst Expands Executive Team, Further Solidifying Commitment to Making Medical and Drug Benefits Better for Retirees and Plan Sponsors Company appoints seasoned executives to drive continued company growth and enhance product innovation and client delivery Mount Laurel, NJ – July 26, 2022 – LaborFirst, a leading provider of group retiree Medicare benefit management solutions, is - [LaborFirst Named Best Places to Work 2022 by Philadelphia Business Journal](https://laborfirst.com/news/labor-first-named-best-places-work-2022-philadelphia-business-journal/) - We’re proud to announce that LaborFirst has been recognized as Best Places to Work. This is the second year LaborFirst has been named on this list, which is published by Philadelphia Business Journal. It’s an honor to be recognized by the Philadelphia Business Journal alongside many other notable companies. Each year, the Business Journal partners - [LaborFirst Rebrands to RetireeFirst, Reflecting its Commitment to Preserving and Enhancing Retiree Benefits](https://laborfirst.com/news/labor-first-rebrands-to-retireefirst-reflecting-its-commitment-to-preserving-and-enhancing-retiree-benefits/) - New name, website and branding builds on decades of growth and innovation and further underscores RetireeFirst’s mission of serving the needs of group plan sponsors and their retirees by simplifying the complex healthcare benefits landscape Mount Laurel, New Jersey – March 15, 2023 – LaborFirst, a group retiree Medicare benefit manager that serves labor unions, - [LaborFirst Provides Update on Client NPS, Business Growth, and Momentum](https://laborfirst.com/news/laborfirst-provides-update-on-client-nps-business-growth-and-momentum/) - LaborFirst Experiences Record Growth with Impressive Client NPS Score and Company Momentum Company also significantly expands employee base to improve care and benefits costs for retirees and decrease the financial liability for plan sponsors Mount Laurel, NJ – September 13, 2022 – LaborFirst, a leading provider of group retiree Medicare benefit management and member advocacy - [HealthActive: Healthcare Navigation & Advocacy](https://laborfirst.com/videos/healthactive-healthcare-navigation-advocacy/) - LaborFirst's newest solution HealthActive offers comprehensive services for self-insured health plans designed for the unique challenges facing our Labor & Trust clients and their active members and early retirees. Our Advocates use a combination of one-on-one engagement and technology-driven insights to help members navigate their healthcare journey and improve health outcomes. - [National Public Employer Labor Relations Association (NPELRA) 2024 - National Conference](https://laborfirst.com/public-sector/national-public-employer-labor-relations-association-npelra-2024-national-conference/) - Join us at our booth! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Texas Public Risk Management Association (TXPRIMA) Conference 2023](https://laborfirst.com/public-sector/texas-public-risk-management-association-txprima-conference-2023/) - Join us at Booth #107 Conference Website Learn About Our Services - [2023 SALGBA Conference](https://laborfirst.com/public-sector/salgba-conference/) - RetireeFirst is excited to be an Executive Sponsor at the 2023 SALGBA Conference! Join us at Booth 202/204 to learn about how we can handle the design, implementation, and administration of your retired members’ healthcare benefits on your behalf! And be sure to attend the “Managing the Medicare Maze for Retirees” presentation by David Zawrotny, - [69th Annual Employee Benefits Conference](https://laborfirst.com/labor-union/annual-employee-benefits-conference/) - Join RetireeFirst at the 69th Annual Employee Benefits Conference RetireeFirst is excited to attend the 69th Annual Employee Benefits Conference in Boston from October 1st to October 4th. RetireeFirst will be showcasing our innovative services that help group plan sponsors preserve retiree health plans and benefits, reduce costs, and increase member satisfaction in a complex - [Tennessee State Pipe Trades Association Winter Conference 2024](https://laborfirst.com/labor-union/tennessee-state-pipe-trades-association-winter-conference-2024/) - Join us at our booth! Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Health Benefits Conference and Expo (HBCE) 2024](https://laborfirst.com/public-sector/health-benefits-conference-and-expo-hbce-2024/) - Join us at Booth #18 Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [National Labor and Management Conference (NLMC) 2024](https://laborfirst.com/labor-union/national-labor-and-management-conference-nlmc-2024/) - Join us at booth 22! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [National Forum for Black Public Administrators (NFBPA) Annual Conference 2024](https://laborfirst.com/public-sector/national-forum-for-black-public-administrators-nfbpa-annual-conference-2024/) - Join us at NFBPA 2024! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [California Association of School Business Officials (CASBO) Conference 2024](https://laborfirst.com/public-sector/california-association-of-school-business-officials-casbo-conference-2024/) - Join us at our booth! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [State and Local Government Benefits Association (SALGBA) Annual Conference 2024](https://laborfirst.com/public-sector/state-and-local-government-benefits-association-salgba-annual-conference-2024/) - Join us at our booth! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Kentucky Pipe Trades Convention](https://laborfirst.com/labor-union/kentucky-pipe-trades-convention/) - See you there! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Illinois Public Pension Fund Association Conference](https://laborfirst.com/public-sector/illinois-public-pension-fund-association-conference/) - See you there! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Texas Municipal Human Resources Association Annual Conference](https://laborfirst.com/public-sector/texas-municipal-human-resources-association-annual-conference/) - See you at TMHRA! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [New England Employee Benefits Council Conference](https://laborfirst.com/public-sector/new-england-employee-benefits-council-conference/) - See You There! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Maryland Association of School Business Officials Conference](https://laborfirst.com/public-sector/maryland-association-of-school-business-officials-conference/) - Come Visit Us at Our Booth at Maryland ASBO! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Florida City and County Management Association Annual Conference](https://laborfirst.com/public-sector/florida-city-and-county-management-association-annual-conference/) - We Are A Gold Sponsor at the FCCMA Annual Conference! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [New York Association of School Business Officials Education Summit](https://laborfirst.com/public-sector/new-york-association-of-school-business-officials-education-summit/) - Come Visit Us At Booth 82! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [National Public Risk Management Association Annual Conference](https://laborfirst.com/public-sector/national-public-risk-management-association-annual-conference/) - Come Visit Us At Booth 500! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Maryland Association of Counties (MACo) Summer Conference 2024](https://laborfirst.com/public-sector/maryland-association-of-counties-maco-summer-conference-2024/) - We Are Exhibiting at MACoCon! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Public Sector Human Resources Association (PSHRA) Annual Conference 2024](https://laborfirst.com/public-sector/public-sector-human-resources-association-conference-2024/) - RetireeFirst will be sponsoring the Welcome Reception, exhibiting, and speaking! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [New York State Association of Counties (NYSAC) Fall Seminar 2024](https://laborfirst.com/public-sector/new-york-state-association-of-counties-nysac-fall-seminar-2024/) - RetireeFirst will be exhibiting. Stop by our booth! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [International City/County Management Association (ICMA) 2024](https://laborfirst.com/public-sector/international-city-county-management-association-icma-2024/) - RetireeFirst will be exhibiting. Stop by our booth! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [State and Local Government Benefits Association (SALGBA) Fall Regional 2024](https://laborfirst.com/public-sector/salgba-fall-regional-2024/) - RetireeFirst will be attending! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Maryland Association of Boards of Education (MABE) Annual Conference 2024](https://laborfirst.com/public-sector/mabe-annual-conference-2024/) - RetireeFirst is a proud Silver Sponsor! Conference Website Learn About Our Services Contact Us to Learn How RetireeFirst Can Help - [Health Benefits Conference and Expo (HBCE) 2025](https://laborfirst.com/public-sector/health-benefits-conference-and-expo-hbce-2025/) - Join RetireeFirst at the Health Benefits Conference and Expo (HBCE) 2025 from January 27-29, 2025 at the TradeWinds Island Grand in St. Pete Beach, FL. We will be sponsoring and exhibiting! Stop by our booth to learn how we can reduce group retiree benefit costs and provide healthcare navigation and advocacy to retirees. Conference Website - [The Successful Partnership Between Bolton Health & RetireeFirst in Enhancing Retiree Healthcare](https://laborfirst.com/case-studies/the-successful-partnership-between-bolton-health-retireefirst-in-enhancing-retiree-healthcare/) - Download Case Study ➜ Challenge For consultants like Mark Lynne from Bolton Health, finding a partner who comprehends the nuances of Medicare and group retiree benefits, while also respecting their expertise and involving them in the analysis and problem-solving process, can be a challenge. Solution RetireeFirst worked with Mark to help two clients who - [Personalizing Healthcare Navigation and Advocacy](https://laborfirst.com/case-studies/personalizing-healthcare-navigation-and-advocacy/) - Download Case Study Summary Helping a Retiree Navigate a $2,000 Medication Grant Application Challenge Healthcare today is fractured, overwhelming, and potentially cost-prohibitive. This is true for anyone, let alone retirees living with medical conditions on fixed incomes. When one of our retiree members was prescribed a medication with a price tag of over $2,000 for - [LaborFirst's CEO Recognized as a 2025 Philadelphia Titan 100](https://laborfirst.com/news/announcing-the-2025-philadelphia-titan-100-recipients/) - PRESS RELEASE | June 4th, 2025 Titan CEO is pleased to announce John P. Dulczak, CEO, LaborFirst as a 2025 Philadelphia Titan 100. The Titan 100 program recognizes Philadelphia’s Top 100 CEOs & C-level executives. They are the area’s most accomplished business leaders in their industry using criteria that include demonstrating exceptional leadership, vision, and - [RetireeFirst Hosts Ribbon-Cutting Ceremony with Governor Phil Murphy](https://laborfirst.com/news/retireefirst-hosts-ribbon-cutting-ceremony-with-governor-phil-murphy/) - Celebrating Job Creation and Office Expansion in Mount Laurel, New Jersey MT. LAUREL, NJ—May 31, 2024—RetireeFirst, a leading provider of Retiree Benefits Management, celebrated a significant milestone on May 30with a ribbon-cutting ceremony for the 7,000 SQ FT expansion of its 39,000 SQ FT headquarters in Mt. Laurel, New Jersey. Distinguished guests included Governor Phil - [On-Demand Webinar: Empowering Your Clients: The Winning Approach to Group Retiree Healthcare Benefits](https://laborfirst.com/webinars/on-demand-webinar-empowering-your-clients-the-winning-approach-to-group-retiree-healthcare-benefits/) - Watch On-Demand Featured Webinar Resources Webinar Slides Case Study Webinar Description Plan sponsors face many challenges around retiree benefits, including rising other post-employment benefits (OPEB) liabilities, plan and drug costs, heavy administrative workloads, and the pressure to enhance benefits while maintaining a stress-free retiree experience. It’s on consultants’ shoulders to address these challenges in a - [On-Demand Webinar: "Navigating Medicare in 2024: CMS Updates, IRA Impacts, and Key Considerations"](https://laborfirst.com/webinars/on-demand-webinar-navigating-medicare-in-2024-cms-updates-ira-impacts-and-key-considerations/) - Complete This Form to Watch the Webinar Webinar Description If you're responsible for group retiree health benefits, the landscape of Medicare is evolving, especially with the slated changes in 2024 and beyond. Dive into our insightful webinar to gain comprehensive knowledge on: Topics include: CMS Updates Inflation Reduction Act (IRA) Implications Part D Changes Insights - [On-Demand Webinar: "What to Know About the CMS Final Rule"](https://laborfirst.com/webinars/new-webinar-on-may-15-what-to-know-about-the-cms-final-rule/) - Complete This Form to Watch the Webinar In our second informational webinar on CMS changes, our CEO John P. Dulczak and Chief Product Officer Sheela Andrews, Pharm.D., will review important updates outlined in the CMS final rule and implications to Group Medicare Advantage and Part D benefit plans in 2025. Our goal is to inform - [City of Grapevine: A Seamless Retiree Medicare Implementation](https://laborfirst.com/case-studies/city-of-grapevine-experiences-a-seamless-retiree-medicare-implementation/) - Download Case Study ➜ Challenge Administering retiree healthcare benefits is an extremely time-intensive, ongoing process. Grapevine staff needed a partner that could handle all administrative tasks and provide superior member service, including enrollment implementation, issue resolution, and plan education. The City of Grapevine was challenged by the significant labor hours and associated costs devoted - [Collaboration with UnitedHealthcare](https://laborfirst.com/videos/collaboration-with-unitedhealthcare/) - LaborFirst works to improve member engagement, satisfaction, and outcomes through a blend of advocacy, care navigation, and comprehensive services for self-insured health plans. - [A Trusted Partnership with Cleveland Bakers and Teamsters](https://laborfirst.com/videos/a-trusted-partnership-with-cleveland-bakers-and-teamsters/) - Hear from Union Members and Fund Managers from Cleveland Bakers and Teamsters talk about their experiences with LaborFirst in helping their retirees navigate their healthcare benefits. - [Our Advocates and Retirees](https://laborfirst.com/videos/retireefirst-advocates/) - Listen to a Retiree and her Advocate meet for the first time and share personal stories from their longtime relationship showcasing the unique approach that all Advocates bring to the retirees they are serving. - [Partnership with the City of Grapevine, Texas](https://laborfirst.com/videos/retireefirst-partnership-with-the-city-of-grapevine-texas/) - Hear from the City of Grapevine's municipal staff on the benefits of our RetireeFirst solution. - [Common Retiree Questions](https://laborfirst.com/videos/retireefirst-common-retiree-questions/) - Listen to retiree members, plan sponsors, and RetireeFirst executives explain the common retiree questions and pain points retirees face when it comes to managing their healthcare plans. - [Serving Labor Unions is Our Heritage](https://laborfirst.com/videos/serving-labor-unions-is-our-heritage-mov/) - Learn how we got started in the labor sector and hear directly from clients who have been with us for over 10 years. - [LaborFirst: Our Culture](https://laborfirst.com/videos/retireefirst-our-culture/) - Our Work is Personal—Hear Our Team Describe the Company Culture. - [Transitioning from CalPERS to Savings & Long-Term Sustainability](https://laborfirst.com/case-studies/transitioning-from-calpers-to-savings-long-term-sustainability/) - Download Case Study Challenge The California Public Employees' Retirement System (CalPERS) is an agency that manages the largest public pension fund in the United States. For West Covina Unified School District, the year-over-year cost increases of CalPERS health benefits plans became unsustainable for its members. In 2023, stakeholders needed to explore alternative options and partnered - [LaborFirst: Testimonials](https://laborfirst.com/videos/retireefirst-testimonials/) - We solve real needs that make a real impact. Hear from our clients, members, and employees. - [LaborFirst: Our Team](https://laborfirst.com/videos/retireefirst-our-team/) - We navigate the complex benefits landscape so you don’t have to—empowering you to preserve benefits, improve the health and well–being of your members, and enjoy a stress–free experience. Hear how. Learn more about who we are and what we stand for. - [LaborFirst: About Us](https://laborfirst.com/videos/retireefirst-about-us/) - Delivering cost savings, trusted partnerships, compassion, and incredible service to our clients and members. Learn how we got our start and where we are today. - [The Inflation Reduction Act and Understanding the Impact on Group Medicare Plans](https://laborfirst.com/news/theinflationreductionact/) - By: John P. Dulczak This week, President Joe Biden signed The Inflation Reduction Act into law. Based on the initial review of the prescription drug provisions, this is an incredibly positive development for Medicare retirees. Not only will it reduce the prescription drug out-of-pocket costs for Medicare beneficiaries, it will protect plan sponsors, so they - [RetireeFirst Hires First Chief Information Officer to Spearhead Innovation and Technology Efforts](https://laborfirst.com/news/retireefirst-hires-first-chief-information-officer-to-spearhead-innovation-and-technology-efforts/) - Michael Yoo’s vast technology industry experience will power the organization to drive efficiency and security while delivering more robust client experiences Mt Laurel Township, NJ – May 22, 2023 – RetireeFirst, the premier retiree benefit management solutions and advocacy service provider, today announced the appointment of industry veteran Michael Yoo as the company’s first Chief - [Join Us on the RetireeFirst Summer Tour - Connecting at Conferences!](https://laborfirst.com/news/retireefirst-summer-tour-connecting-at-conferences/) - At RetireeFirst, we are thrilled to announce our exciting summer tour, where we will be attending a series of conferences across the country. It's our opportunity to connect with professionals from the public sector and labor industries, share our expertise, and learn from others in the field. We look forward to meeting everyone at these - [Will the Inflation Reduction Act Impact Group Retiree Benefits for Plan Sponsors?](https://laborfirst.com/news/will-the-inflation-reduction-act-impact-group-retiree-benefits-for-plan-sponsors/) - Featured in BenefitsPRO on June 9, 2023 The Inflation Reduction Act of 2022 was signed into law last August, establishing a diverse package of health, tax, and climate change provisions – including several provisions to lower prescription drug costs for Medicare patients and reduce federal drug spending. Implemented in phases, the first was designed to - [RetireeFirst Named Philadelphia Business Journal's 2023 Best Places to Work](https://laborfirst.com/news/retireefirst-named-philadelphia-business-journal-2023-best-places-to-work/) - In an ever-changing work landscape, companies are continuously adapting their practices to attract and retain top talent. At RetireeFirst, we understand the importance of creating a supportive and fulfilling work environment. We are proud to announce that we have been recognized as a semi-finalist for the esteemed Philadelphia Business Journal's 2023 Best Places to Work - [Company Announcements: RetireeFirst Attains a HITRUST r2 Certification and Expands Executive Team](https://laborfirst.com/news/company-announcements-retireefirst-attains-a-hitrust-r2-certification-and-expands-executive-team/) - Mt. Laurel, N.J., March 12, 2024 – RetireeFirst, the premier Retiree Benefits Management provider, today announced that it has attained a HITRUST r2 certification for its Box and Salesforce platforms at its headquarters and data centers. HITRUST Risk-based, 2-year (r2) Certification demonstrates that the organization has met demanding regulatory compliance and industry-defined requirements and is - [RetireeFirst Wins Gold Stevie® Award In 2024 Stevie Awards for Sales & Customer Service](https://laborfirst.com/news/retireefirst-wins-gold-stevie-award/) - MT LAUREL, NJ – April 17, 2024 – RetireeFirst has been presented with a Gold Stevie® Award in the Front-Line Customer Service Team of the Year—Other Service Industries category in the 18th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer - [RetireeFirst Honored with 2024 BenefitsPRO Luminary Award for Excellence in Education & Communication ](https://laborfirst.com/news/retireefirst-honored-with-2024-benefitspro-luminary-award-for-excellence-in-education-communication/) - We are pleased to announce that RetireeFirst has been named a 2024 BenefitsPRO Luminary organization in the Education & Communication category. This recognition highlights top professionals and organizations in the employee benefits industry who are making a meaningful impact and setting a positive example. RetireeFirst was recognized for our dedication to providing clear and timely - [Introducing RetireeFirst: Deploying a Human-Centric Approach to Retiree Healthcare Benefits](https://laborfirst.com/blog/introducing-retireefirst-deploying-a-human-centric-approach-to-retiree-healthcare-benefits/) - Today, we are proud to introduce our new brand, RetireeFirst. Over the next few months, you will see RetireeFirst come to life in everything we do, including our website, videos, email, and more. It’s an expression of our promise to continue to support, preserve, and enhance post-retirement health benefits for our clients and membership. While - [RetireeFirst’s End-to-End Retiree Benefits Management Solution Helps Retirees Navigate Health Benefits](https://laborfirst.com/blog/retireefirst-new-products-help-retirees-navigate-benefits/) - As an ever-evolving organization, we understand that navigating group retiree benefits is challenging. Costs are rising, the Medicare landscape is complex, and plan sponsors need to manage benefits budgets and risks while making sure member needs are met. We are considered leaders in the group retiree benefits space and are always here to partner with - [Q&A With Our CEO: Five Things You Need To Shake Up Your Industry](https://laborfirst.com/blog/qa-with-our-ceo-five-things-you-need-to-shake-up-your-industry/) - As Chief Executive Officer and Co-Founder of RetireeFirst, John Dulczak oversees business strategy, growth planning, and overall operations for the company. Under John’s leadership, the organization has grown significantly since its founding and continues to expand its employee base among all functional departments. He co-founded RetireeFirst to design and administer Medicare-based group retiree health benefit - [Medicare Plans Maximize Member Benefits and Plan Sponsor Savings](https://laborfirst.com/blog/mapd-plans-maximize-benefits-plan-sponsor-savings/) - It’s no surprise that Medicare Advantage (MA) and Medicare Advantage Prescription Drug (MAPD) enrollment is growing rapidly, especially for group retiree plans. The flexibility and benefits offered to retirees by group MA/MAPD plans is unparalleled, presenting stiff competition to the traditional types of benefits provided to retirees, such as COB or Medicare Supplement plans. Group - [Managing the Medicare Maze for Retirees](https://laborfirst.com/blog/managing-the-medicare-maze-for-retirees-2/) - As a Co-Founder of RetireeFirst, I remember our earliest days when we were not only working intensely to obtain healthcare plans for Labor union retirees (members), but we were also acting as their “voice”, helping to advocate on their behalf when issues arose with prescriptions or providers. Back then, we had just one employee handling - [Medicare Expands Coverage to Include New Class of Alzheimer's Drugs](https://laborfirst.com/blog/medicare-expands-coverage-to-include-new-class-of-alzheimer-drugs/) - In a significant development, Medicare has announced its plans to provide broad coverage for a new class of Alzheimer's drugs following their full approval by the Food and Drug Administration (FDA). Two drugs in the new class, Leqembi and Aduhelm, are not yet fully approved by the FDA. This decision by the Centers for Medicare - [Fostering Empathy as a Service Innovation](https://laborfirst.com/blog/fostering-empathy-as-a-service-innovation/) - Innovation in industry is often led by technology. However, service innovation can be led by one’s people. This is especially true in the retiree health benefits space. My company employs Advocates that need to improve the health and happiness of our 65+ members—which requires empathy. We all know family members and friends who have struggled - [7 Tips for Managing Medicare & MA Drug Costs: Expert Strategies for Affordable Prescription Medications](https://laborfirst.com/blog/7-tips-for-managing-medicare-drug-costs/) - Navigating the world of prescription drug coverage can be a daunting task, especially when it comes to Medicare Advantage Prescription Drug (MAPD) or Part D plans. While these plans offer valuable healthcare benefits, there are instances where they may not cover certain prescription drugs or where the medication comes at a high price. MAPD or - [Migrating to Medicare: Unlocking Savings and Enhancing Benefits for Public Sector Retirees](https://laborfirst.com/blog/migrating-to-medicare-unlocking-savings-and-enhancing-benefits-for-public-sector-retirees/) - RetireeFirst's Medicare Migration program is a comprehensive solution designed to address the intricate challenges faced by public sector plan sponsors and retirees. Our program identifies Medicare-eligible retirees that are currently not eligible for Medicare, conducts thorough cost-benefit analyses for the plan sponsor, and guides retirees throughout the entire migration journey, saving the plan money while - [Going Above and Beyond, Part II: Engaging Retirees on Preventative Health and Wellness](https://laborfirst.com/blog/going-above-and-beyond-part-ii/) - Last month, my colleague Theresa Bell wrote a blog about how our dedicated Advocates at RetireeFirst go above and beyond by proactively assisting retirees with challenging issues, such as drug coverage and in-network providers. They also engage retirees to improve their health and wellness while fostering strong, trusting relationships. In this second installment of the - [First 10 Drugs Selected for the Medicare Drug Price Negotiation Program](https://laborfirst.com/blog/first-10-drugs-selected-for-the-medicare-drug-price-negotiation-program/) - On August 29th, CMS announced the first 10 drugs selected for the Medicare Drug Price Negotiation Program. Below are the highlights as well as some additional resources and information. At RetireeFirst, we recognize the significance of providing our clients with the necessary knowledge to make informed decisions. Key highlights on the Medicare Drug Price Negotiation - [Elevating Retiree Care: An HR Director's Journey with RetireeFirst](https://laborfirst.com/blog/elevating-retiree-care-an-hr-directors-journey-with-retireefirst/) - By: Joey Lopez, Director of Human Resources, City of Baytown In my capacity as the Director of Human Resources for the City of Baytown in Texas, my responsibilities include a wide array of functions, including overseeing talent acquisition, talent management and training, employee relations, risk/safety, as well as benefits and compensation. Among these diverse duties, - [The Group Retiree Post 65 Challenge ](https://laborfirst.com/blog/the-group-retiree-post-65-challenge/) - In the dynamic world of group retiree benefits, brokers and consultants face unique challenges in serving clients in the specialized area of Medicare benefit strategies and plans. At RetireeFirst, we understand these obstacles and have designed comprehensive solutions to help brokers and consultants overcome them. Our expertise can support you in delivering enhanced services to - [Government Retirees Facing Shifts to Medicare Advantage Plans Must Consider Bigger Picture](https://laborfirst.com/blog/government-retirees-facing-shifts-to-medicare-advantage-plans-must-consider-bigger-picture/) - In the dynamic landscape of retiree healthcare plans, Medicare Advantage (MA) and Medicare Advantage Prescription Drug (MAPD) enrollment is rapidly gaining momentum, particularly in group retiree plans. Amidst the shifting landscape of retiree healthcare plans, the growth of Medicare Advantage often represents an affordable solution for employers to provide comprehensive coverage for retirees. As economic - [Top 3 Takeaways from Our Broker and Consultant Webinar ](https://laborfirst.com/blog/top-3-takeaways-from-our-broker-and-consultant-webinar/) - Recently, we co-hosted a webinar with BenefitsPRO entitled “Empowering Your Clients: The Winning Approach to Group Retiree Healthcare Benefits”. It was a thought-provoking discussion about how benefits brokers and consultants like you can strengthen your service offering and drive extra value for your clients who have group retiree benefits. As you gear up for 2024 - [Original Research: Announcing Our 2023 Seniors and Technology Report, Takeaways from 500+ RetireeFirst Members](https://laborfirst.com/blog/2023-seniors-and-technology-report-takeaways/) - In July 2023, McKinsey released a report, Sweeping changes to Medicare Advantage: How payers could respond, shedding light on shifts within the Medicare Advantage landscape. McKinsey's findings indicated that over one-third of those enrolling in new Medicare Advantage plans in 2022 turned to e-brokers for assistance, marking a departure from the healthcare norms of just - [It’s Time: The Case for Transitioning from RDS to Insured Group Part D Plans](https://laborfirst.com/blog/the-case-for-transitioning-from-retiree-drug-subsidy-plans-to-insured-group-medicare-part-d-plans/) - *This article was first published on Healthcare Business Today on December 4, 2023* The Retiree Drug Subsidy (RDS) is a government-funded program that has historically been the go-to choice for plan sponsors. Established under the Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (MMA), its simplicity, limited member impact, and convenience made it a - [Show Me the Benefits! The C-Suite's Input is Key to Successful Health, 401(k) Plan Designs](https://laborfirst.com/blog/show-me-the-benefits-the-c-suite-input-is-key-to-successful-health-plan-designs/) - *This article was first published on BenefitsPRO on October 30, 2023* For individuals actively exploring the job market, while the landscape may be slightly less favorable than last year; candidates are still enjoying a modest advantage when it comes to seeking new opportunities. With job openings 40% higher than pre-pandemic levels, employees often have the - [On-Demand Webinar: Managing the Medicare Maze for Retirees](https://laborfirst.com/webinars/on-demand-webinar-managing-the-medicare-maze-for-retirees/) - Complete Form to Watch Webinar Summary: This webinar will cover common retiree questions and frustrations seniors have about Medicare. The importance of educating and communicating details about health benefits so that retirees lead a more satisfied, happier, and healthier life. Satisfied retirees decrease the administrative burden for the benefits team, reduces costs for the plan - [On-Demand Webinar: "Unlocking Retirement Benefits for Union Members"](https://laborfirst.com/webinars/unlocking-retirement-benefits-for-union-members/) - Is your labor union prepared to address the rising costs of retirement benefit plans? To find out, watch RetireeFirst's on-demand webinar, "Unlocking Retirement Benefits for Union Members" to hear an interactive panel of industry experts discuss how to protect your members’ health, wellness, and finances, when they first join your union and throughout their retirement - [On-Demand Webinar: "Start Planning for the 2025/2026 Renewal Season"](https://laborfirst.com/webinars/new-webinar-on-jan-14-start-planning-for-the-2025-2026-renewal-season/) - Complete This Form to Watch the Webinar LaborFirst shares insights and case studies from the 2024/2025 Group Medicare renewal season to help plan sponsors understand plan design options and the benefits of strategizing early for the upcoming year. With the upcoming 2025 CMS policy changes, you can expect changes to cost-sharing requirements, new Star Ratings - [4 Myths About Medicare Advantage: Debunking the Misconceptions](https://laborfirst.com/blog/4-myths-about-medicare-advantage/) - Medicare Advantage (MA) and Medicare Advantage Prescription Drug (MAPD) plans have become increasingly popular in recent years, with more and more Medicare beneficiaries opting for these plans over traditional Medicare. However, there are still many myths and misconceptions about MA plans that may be preventing some people from considering this option. Myth #1: Medicare Advantage - [How RetireeFirst’s Unique Service Model Supports Retirees](https://laborfirst.com/case-studies/how-retireefirsts-unique-service-model-supports-retirees/) - Download Case Study Challenge Donald, a retired electrical lineman and member of a New England labor union, faced a serious health crisis when a doctor’s visit escalated to a hospital stay, followed by three days on a ventilator and time in rehab. To make matters more stressful, this all happened while Donald and his wife, - [On-Demand Webinar | "What to Know About the CMS Final Rule"](https://laborfirst.com/on-demand/on-demand-webinar-what-to-know-about-the-cms-final-rule-rds/) - Complete This Form to Watch the Webinar In our second informational webinar on CMS changes, our CEO John P. Dulczak and Chief Product Officer Sheela Andrews, Pharm D., will review important updates outlined in the CMS final rule and implications to Group Medicare Advantage and Part D benefit plans in 2025. Our goal is to - [Partnering with a Large County Government Group to Revamp Retiree Healthcare](https://laborfirst.com/case-studies/partnering-with-a-county-government-group-to-revamp-retiree-healthcare/) - Download Case Study ➜ Challenge Supporting nearly 16,000 retirees and counting, a Large Northeast County Government Group found that its existing Medicare plan was unsustainable in serving a rising number of public sector retirees in need of health benefits. Members were paying upwards of $450+ per month for a Medigap Indemnity plan and prescription - [City of Lynn and City of Fall River: Successful Medicare Migration for Municipalities](https://laborfirst.com/case-studies/improving-costs-care-for-retirees-municipalities/) - Download Case Study ➜ Challenge Two mid-sized Massachusetts municipalities, the City of Lynn and City of Fall River, were facing a myriad of financial and administrative challenges. Upon review, a major contributing factor identified that many of their public sector retirees did not qualify for Medicare due to not having paid into it while - [Chicago Police & Firefighters: RetireeFirst and Source 1 Benefits Retiree Healthcare Coverage Solution](https://laborfirst.com/case-studies/retireefirst-and-source-1-benefits-retiree-healthcare-coverage-solution/) - Download Case Study Challenge In 2017, the City of Chicago eliminated all retiree healthcare coverage. The Chicago Fire Fighters Union - Local 2 and the Fraternal Order of Police Chicago Lodge No. 7 needed to find a solution that would provide medical coverage along with prescription drug coverage for retirees and their spouses. “RetireeFirst's Advocates - [Higher Education: Partnering with a Leading University to Improve Experience & Outcomes](https://laborfirst.com/case-studies/partnering-with-a-leading-university-to-improve-experience-outcomes/) - Download Case Study Challenge Supporting nearly 300 retirees, the University offers one of higher education’s most comprehensive retiree benefits packages for its faculty and staff. Previously, the University relied on its insurance carrier to field questions from retirees about their benefits. However, there were some issues with the carrier’s ability to do so, and retirees - [Plumbers and Pipefitters Local 9: Successfully Transitioning to a Fully-Insured Medicare Part D Drug Plan](https://laborfirst.com/case-studies/successfully-transitioning-to-a-fully-insured-medicare-part-d-drug-plan/) - Download Case Study Challenge RetireeFirst, the leader in Retiree Benefit Management solutions, partnered with Plumbers and Pipefitters Local 9 Welfare Plan to transition 631 Medicare participants in Manalapan Township, New Jersey from a a self-funded prescription drug plan to a fully insured Medicare Part D drug plan, resulting in significant cost savings. Solution Since 2014, - [Teamsters Local 671: A Partnership for Cost-Effective Solutions](https://laborfirst.com/case-studies/a-partnership-for-cost-effective-solutions/) - Download Case Study Challenge RetireeFirst, the leader in Retiree Benefit Management solutions, partnered with Teamsters Local 671 Health Services and Insurance Plan to help them address the financial burden of their self-insured prescription plan. “RetireeFirst's expertise in Medicare, and their deep understanding of how to best structure prescription drug plans, have been invaluable to Teamsters - [Alleviating Day-to-Day Plan Administration and Creating Efficiencies](https://laborfirst.com/blog/how-hr-teams-navigate-medicare-and-serve-group-retirees/) - How RetireeFirst Helps Public Sector HR Teams Navigate Medicare and Serve Group Retirees As a human resources professional in the public sector, you are all too familiar with the immense amount of administrative time and responsibility taken on by plan sponsors and benefit teams in managing group retiree benefits. This is especially prevalent within the - [Going Above and Beyond: Enhancing Retiree Health, Wellness, and Peace of Mind](https://laborfirst.com/blog/going-above-and-beyond-enhancing-retiree-health-wellness-and-peace-of-mind/) - Everyone can relate to the challenges of understanding their healthcare insurance benefits. For retirees trying to navigate their complex Medicare plans, these challenges are magnified exponentially. We speak from firsthand experience, as we receive an average of over 2,000 calls per day from retirees. Their challenges, frustrations, and questions are wide-ranging. Retire Advocacy: Resolving Retiree - [CMS Finalizes Rule to Expand Access to Health Information and Improve the Prior Authorization Process](https://laborfirst.com/blog/cms-finalizes-rule-to-improve-prior-authorization-process/) - Today, the Centers for Medicare & Medicaid Services (CMS) finalized the CMS Interoperability and Prior Authorization Final Rule to improve the electronic exchange of health information and prior authorization processes for medical items and services. There are multiple components and varying timelines for all of the various sections of this rule. The scope of this rule includes - [On-Demand Webinar: "Assessing Lower-Cost Alternatives to the State Plan for Employee & Retiree Health Benefits"](https://laborfirst.com/thank-you/webinar-assessing-lower-cost-alternatives-to-the-state-plan-for-employee-and-retiree-health-benefits/) - Schedule a Meeting with Nate and Danny to Discuss Your Group Retiree Health Benefit Needs: - [Thanks for Your Submission | On-Demand Webinar: "Empowering Your Clients: The Winning Approach to Group Retiree Healthcare"](https://laborfirst.com/thank-you/empowering-your-clients-the-winning-approach-to-group-retiree-healthcare/) - [Thanks for Your Submission | On-Demand Webinar: "The Evolution of Employer Sponsored Medicare Health Benefits"](https://laborfirst.com/thank-you/on-demand-webinar-the-evolution-of-employer-sponsored-medicare-health-benefits/) - [Thanks for Your Submission | On-Demand Webinar: "Unlocking Retirement Benefits for Union Members"](https://laborfirst.com/thank-you/on-demand-webinar-unlocking-retirement-benefits-for-union-members/) - [Thank You for Your Submission – On-Demand Webinar: Empowering Your Clients: The Winning Approach to Group Retiree Healthcare Benefits](https://laborfirst.com/thank-you/thank-you-for-your-submission-on-demand-webinar-empowering-your-clients-the-winning-approach-to-group-retiree-healthcare-benefits/) - [Thank You for Your Submission – On-Demand Webinar: Managing the Medicare Maze for Retirees](https://laborfirst.com/thank-you/thank-you-for-your-submission/) ## Pages - [Home](https://laborfirst.com/) - LaborFirst provides high-touch advocacy, guiding members through healthcare decisions while preserving benefits. Get expert guidance today. - [Awards](https://laborfirst.com/about-us/awards/) - Meet our seasoned healthcare leadership team with decades of healthcare expertise driving positive change. - [Brokers & Consultants](https://laborfirst.com/brokers-consultants/) - Partner with LaborFirst for solutions tailored to drive better outcomes for your clients with expert support and member-centric services. - [RetireeFirst](https://laborfirst.com/solutions/retireefirst/) - RetireeFirst, a LaborFirst solution, delivers comprehensive Retiree Benefits Management. - [Footer](https://laborfirst.com/footer/) - [Who We Serve](https://laborfirst.com/who-we-serve/) - LaborFirst works with labor unions and public sector plans to deliver trusted healthcare advocacy for actives, retirees, and families—nationwide, across all life stages. - [Events](https://laborfirst.com/events/) - Find out where LaborFirst is exhibiting and speaking next. Join us at upcoming industry conferences and events to connect and learn more. - [News](https://laborfirst.com/news/) - Stay up to date with the latest LaborFirst news, insights, press releases, and industry updates on healthcare navigation, advocacy, and benefits solutions. - [Blog](https://laborfirst.com/blog/) - Explore the LaborFirst blog for expert insights, healthcare navigation tips, industry trends, and practical guidance on benefits, advocacy, and member support. - [Case Studies](https://laborfirst.com/case-studies/) - Explore LaborFirst case studies showcasing member success stories, measurable impact, and proven benefits outcomes. - [Videos](https://laborfirst.com/videos/) - Watch powerful, story-driven videos from LaborFirst showcasing real member experiences, healthcare advocacy, and the human side of benefits. - [Webinars](https://laborfirst.com/webinars/) - Access on-demand LaborFirst webinars — expert insights, real-world case studies, and practical strategies for healthcare navigation and benefits advocacy. - [Sitemap](https://laborfirst.com/sitemap/) - Browse the LaborFirst sitemap to quickly find pages, resources, webinars, research, and healthcare navigation solutions across our website. - [Solutions](https://laborfirst.com/solutions/) - From active employees to retirees, we deliver expert strategy, seamless execution, and lifelong support for members and their families. - [Navigating Group Retiree Healthcare: Latest Insights for Consultants](https://laborfirst.com/latest-insights-for-consultants/) - [RetireeFirst for Groups](https://laborfirst.com/solutions/retireefirst/group/) - We partner with unions and employers to deliver a group retiree benefit solution that reduces liability, controls costs, and preserves the value of retiree benefits. - [Collateral & Research](https://laborfirst.com/collateral-and-research/) - Download LaborFirst's collateral and research materials. - [Become a Partner](https://laborfirst.com/become-a-partner/) - Explore partnership opportunities with LaborFirst - [Rights and Responsibilities](https://laborfirst.com/rights-and-responsibilites/) - LaborFirst’s Member Rights and Responsibilities - [Contact Us](https://laborfirst.com/contact-us/) - Contact us to connect with one of our advisors and learn how we can help you navigate the benefits landscape and provide the best care for your members. - [Legal](https://laborfirst.com/legal/) - LaborFirst legal notices, terms, and privacy practices. - [Carriers](https://laborfirst.com/carriers/) - Discover how LaborFirst helps carriers strengthen member engagement, optimize care navigation, and deliver superior healthcare advocacy and support services. - [Careers](https://laborfirst.com/careers/) - Join the mission-driven team at LaborFirst — the healthcare navigation and advocacy leader. Discover positions, competitive benefits, and opportunities to grow. - [About Us](https://laborfirst.com/about-us/) - Learn about how LaborFirst delivers high-touch health navigation and advocacy. Preserve benefits, improve outcomes. - [Strategy](https://laborfirst.com/solutions/retireefirst/group/strategy/) - Our personalized, multifaceted strategy provides clients with the insights needed to make informed decisions about retiree healthcare management plans. - [Culture](https://laborfirst.com/culture/) - Our team is committed to delivering a great group benefits experience. We’re passionate about our mission, and it shows. - [RetireeFirst for Individuals](https://laborfirst.com/solutions/retireefirst/individual/) - [Advocacy](https://laborfirst.com/solutions/retireefirst/advocacy/) - Retiree advocacy services help retirees through every stage with a dedicated and accessible team, problem resolution, wellness education, and follow-ups - [Support](https://laborfirst.com/solutions/retireefirst/group/support/) - LaborFirst delivers best-in-class services for retiree healthcare management, providing clients with a seamless, worry-free experience. - [Medicare Migration](https://laborfirst.com/solutions/retireefirst/group/strategy/medicare-migration/) - LaborFirst enables the public sector to preserve health benefits and a great retiree experience while reducing costs and time spent. - [Sheet Metal Local 40 Health & Welfare Fund](https://laborfirst.com/sm40/) - [Gaps in Care](https://laborfirst.com/solutions/retireefirst/gaps-in-care/) - Close care gaps before they become costly. LaborFirst connects members with timely, proactive outreach that improves health outcomes and reduces avoidable risks. - [LaborFirst Partnerships](https://laborfirst.com/laborfirst-partnerships/) - Partner with LaborFirst—trusted by brokers, consultants, and carriers—to deliver high-impact healthcare navigation that improves outcomes and member satisfaction. - [Let's Start a Conversation](https://laborfirst.com/lets-start-a-conversation/) - [HealthActive](https://laborfirst.com/solutions/healthactive/) - Our services and seamless support let us act as an extension of clients’ teams, offering exceptional value and proven strategies for improved member outcomes. - [Cleveland Bakers and Teamsters Health & Welfare Fund](https://laborfirst.com/cbt/) - [newsletter](https://laborfirst.com/newsletter/) - [Fraternal Order of Police Lodge No. 7 Chicago](https://laborfirst.com/fop7/) - [Growth Summit 2024](https://laborfirst.com/growth-summit-2024/) - [Employee Fall Festivites](https://laborfirst.com/employee-fall-festivites/) - [2024 Service Awards](https://laborfirst.com/2024-service-awards/) - [Employee Spring Festivities](https://laborfirst.com/employee-spring-festivites/) - [Leadership](https://laborfirst.com/about-us/leadership/) - Meet our seasoned healthcare leadership team with decades of healthcare expertise driving positive change. - [Thank You](https://laborfirst.com/thank-you/) - [Brief: CMS Advance Notice and Draft Part D Redesign](https://laborfirst.com/brief-cms-advance-notice-and-draft-part-d-redesign/) - [Newsletter Subscribe Thank You](https://laborfirst.com/subscription-confirmation/) - [Webinar #5 2024/2025 Medicare updates Gated Form](https://laborfirst.com/2024-2025-medicare-updates/) - [Download RetireeFirst's 2023 Seniors and Technology Report, Takeaways from 500+ RetireeFirst Members](https://laborfirst.com/download-the-retireefirst-2023-seniors-and-technology-report-takeaways-from-500-retireefirst-members/) - [Navigating Group Retiree Healthcare: Latest Insights for Consultants](https://laborfirst.com/form-navigating-group-retiree-healthcare-latest-insights-for-consultants/) - [Webinar #4 Gated Form](https://laborfirst.com/form-unlocking-retirement-benefits-for-union-members/) - [RetireeFirst Employee Newsletter Photo Gallery](https://laborfirst.com/employee-newsletter-photo-gallery/) - [Is RetireeFirst Right For You?](https://laborfirst.com/is-retireefirst-right-for-you/) - [404](https://laborfirst.com/404-page/) ## Leaderships - [John P. Dulczak](https://laborfirst.com/leadership/john-p-dulczak/) - John P. Dulczak is the Founder & Chief Executive Officer who built LaborFirst into the premier health navigation and advocacy service company it is today. - [Mike Rahman](https://laborfirst.com/leadership/mike-rahman/) - Mike Rahman brings over 12 years of experience in the healthcare and fintech industries to his role as President & Chief Financial Officer at LaborFirst. - [Gian Ricchezza](https://laborfirst.com/leadership/gian-ricchezza/) - As Executive VP and Chief Business Officer, Gian Ricchezza is responsible for the development and implementation of our overarching business initiatives. - [David Zawrotny](https://laborfirst.com/leadership/david-zawrotny/) - As Chief Service Officer, David Zawrotny plays a critical role in leading all Client and Member service functions at LaborFirst. - [Sheela Andrews, Pharm.D.](https://laborfirst.com/leadership/sheela-andrews/) - As Chief Product Officer, Sheela Andrews' primary focus is to strengthen and build out the current Medicare products we offer while focused on the strategic direction of the LaborFirst. - [Rick Kaplan](https://laborfirst.com/leadership/rick-kaplan/) - As Chief Growth Officer, Rick Kaplan oversees LaborFirst’s growth acceleration and performance, including leading our functional teams in sales, marketing, client retention, product strategy, and proposals. - [Michael Yoo](https://laborfirst.com/leadership/michael-yoo/) - Michael Yoo is LaborFirst's Chief Information Officer with a background working in global enterprises, small, and hyper growth mid-size organizations. - [Dr. Meaghann Bernardy, MD](https://laborfirst.com/leadership/dr-meaghann-bernardy-md/) - Dr. Meaghann Bernardy completed her undergraduate studies at the University of Florida and earned her medical degree from the University of South Florida. She went on to complete her family medicine residency at the University of Colorado in Denver, where she served as chief resident. Dr. Bernardy is deeply committed to clinical leadership. As a - [Larry Behrman](https://laborfirst.com/leadership/larry-behrman/) - Larry Behrman is the Senior Vice President of Labor Market Growth at LaborFirst, overseeing the organizations’ sales operation. - [Theresa Bell](https://laborfirst.com/leadership/theresa-bell/) - As one of our earliest employees, Theresa Bell began her career with LaborFirst as part of our Account Management team. Over the past decade-plus, Theresa has helped build out our industry-leading Retiree Advocacy Services with an in-house team of retiree Advocates who handle inbound and outbound calls on behalf of all retiree members to resolve - [Rich Dean](https://laborfirst.com/leadership/rich-dean/) - As LaborFirst’s Senior Vice President of Growth Operations, Rich Dean leads a team of sales professionals who provide sales enablement support for each of our business segments. - [Matt Iagovino](https://laborfirst.com/leadership/matt-iagovino/) - Matt Iagovino is responsible for overseeing all finance and accounting functions within LaborFirst and has been with the company since 2016. - [Trent Teesdale](https://laborfirst.com/leadership/trent-teesdale/) - As Senior Vice President of Business Development, Trent Teesdale brings a wealth of expertise to LaborFirst's Growth team. Tasked with driving product development and strategy, Trent will focus on expanding our reach and fostering partnerships to fuel growth, while also collaborating with Sales to enhance our presence among brokers/consultants, aggregators, and other distribution partners. With - [Shawn McLoughlin](https://laborfirst.com/leadership/shawn-mcloughlin/) - Shawn McLoughlin is a seasoned business development and partnerships executive with deep expertise in labor organizations, public sector, healthcare, & employee benefits. - [Kim Lundgren](https://laborfirst.com/leadership/kim-lundgren/) - As LaborFirst's VP of IT and Privacy & Security Officer, Kim Lundgren oversees the various IT applications in use at LaborFirst. Kim is a graduate of Colorado College, where she earned her degree in Computer Science. Kim has over 20 years of experience in Information Technology, both in direct hands-on and in management roles. Prior - [Lexi Rambo](https://laborfirst.com/leadership/lexi-rambo/) - Lexi Rambo is a seasoned professional who is dedicated to assisting seniors in navigating the intricacies of the healthcare system. Since joining LaborFirst's Account Management team in 2014, Lexi has played a critical role in developing and maintaining the company's exceptional service, which embodies the commitment to exceed retirees' expectations. As the SVP, Service, West, - [Daniel Stafford](https://laborfirst.com/leadership/daniel-stafford/) - Daniel Stafford is a healthcare executive with more than 20 years of experience leading operations, client success, and service delivery in employer-sponsored and retiree health benefits. At LaborFirst, Daniel leads Operations and Client Services. Daniel is building on LaborFirst’s strong service foundation in group retiree benefits to ensure clients realize the full value of their ## Solutions - [Medicare GLP-1 Bridge Overview](https://laborfirst.com/collateral-and-research/medicare-glp-1-bridge-overview/) - [Medicare GLP-1 Bridge FAQs](https://laborfirst.com/collateral-and-research/medicare-glp-1-bridge-faqs/) - [CMS' 2027 Rate Announcement](https://laborfirst.com/collateral-and-research/cms-2027-rate-announcement/) - Learn about CMS’ 2027 Rate Announcement for Medicare Advantage & Part D - [Roadmap to Renewals](https://laborfirst.com/collateral-and-research/roadmap-to-renewals/) - Be proactive this renewals season with these quarterly action items for group plans. - [Solution Overview: Retiree Benefits Management](https://laborfirst.com/collateral-and-research/solution-overview-retiree-benefits-management/) - Learn how RetireeFirst, a LaborFirst solution, delivers end-to-end Retiree Benefits Management. - [RetireeFirst Solution Overview for Broker and Consultant Partners](https://laborfirst.com/collateral-and-research/retireefirst-solution-overview-for-broker-and-consultant-partners/) - [HealthActive Solution Overview](https://laborfirst.com/collateral-and-research/healthactive-solution-overview/) - [RDS to Part D: It’s Time to Transition Now](https://laborfirst.com/collateral-and-research/rds-to-part-d-its-time-to-transition-now/) - The Retiree Drug Subsidy (RDS) was a government-funded program established in 2003 to assist employers and unions in providing prescription drug coverage to their retired employees. Even after Medicare Part D prescription drug plans were first sold in 2006, many plan sponsors opted to remain on their commercial plans and collect RDS reimbursements. That was - [LaborFirst Member Navigation Advocacy](https://laborfirst.com/collateral-and-research/laborfirst-member-navigation-advocacy/) - [LaborFirst's Healthcare Navigation and Advocacy Backed By Numbers](https://laborfirst.com/collateral-and-research/healthcare-navigation-and-advocacy-backed-by-numbers/) - LaborFirst’s healthcare navigation and Advocacy Services are our differentiator. Learn how our performance tracking backs our claims. - [CY2026 Updates to Medicare Part D](https://laborfirst.com/collateral-and-research/cy2026-updates-to-medicare-part-d/) - The Centers for Medicare & Medicaid Services (CMS) released the Final Calendar Year (CY) 2026 Final Part D Redesign Program Instructions on April 7, 2025. - [RetireeFirst Retiree Advocacy Services](https://laborfirst.com/collateral-and-research/retireefirst-retiree-advocacy-services/) - [White Paper: The Evolution of Employer Retiree Plans](https://laborfirst.com/collateral-and-research/white-paper-the-evolution-of-employer-retiree-plans/) - An analysis and plan of action for regulatory changes to Group Medicare Advantage and Part D in 2025. - [Simplifying the Age-In Process for Plan Sponsors and Retirees](https://laborfirst.com/collateral-and-research/simplifying-the-age-in-process-for-plan-sponsors-and-retirees/) - RetireeFirst, a LaborFirst solution, understands the complexity of managing Group Medicare enrollments and has the age-in process down to a science. - [Brief: CMS Advance Notice and Draft Part D Redesign](https://laborfirst.com/collateral-and-research/brief-cms-advance-notice-and-draft-part-d-redesign/) - In our brief, we summarize the January 10 releases from the Centers for Medicare and Medicaid Services (CMS). Additionally, we provide background information on changes and include supporting visuals and recommended next steps for labor union or employer plan sponsors and their consultants and brokers. - [Gaps in Care Program Flyer](https://laborfirst.com/collateral-and-research/gaps-in-care-program-flyer/) - [Medicare Maximization](https://laborfirst.com/collateral-and-research/medicare-maximization/) - [Our Solution for the Individual Medicare Marketplace](https://laborfirst.com/collateral-and-research/laborfirst-solution-for-individual-medicare/) - We partner with unions and employers that wish to provide individual Medicare benefits with flexible funding options: fully funded, partially funded, or retiree-paid. ## Awards - [2026 Quantum Certified Workplace™](https://laborfirst.com/award/2026-quantum-certified-workplace/) - for building thriving teams and a strong workplace culture - [2024 BenefitsPRO Luminary](https://laborfirst.com/award/2024-benefitspro-luminary-2/) - for Excellence in Education & Communication - [2024 Gold Stevie](https://laborfirst.com/award/2024-gold-stevie-2/) - Front-Line Customer Service Team of the Year - [2025 Silver Stevie](https://laborfirst.com/award/2025-silver-stevie/) - Best Use of Thought Leadership in Complex Sales - [2025 Gold Stevie](https://laborfirst.com/award/2025-gold-stevie/) - for Front-Line Customer Service Team of the Year - [2023 EY Entrepreneur of the Year Finalist](https://laborfirst.com/award/2023-ey-entrepreneur-of-the-year-finalist/) - For transformative entrepreneurs - [2022 URAC Accredited](https://laborfirst.com/award/2022-urac-accredited/) - for upholding federal regulatory requirements - [2023 Best Places to Work](https://laborfirst.com/award/2023-best-places-to-work/) - From the Philadelphia Business Journal - [2023 HITRUST r2 Certified](https://laborfirst.com/award/2023-hitrust-r2-certified/) - for our Box and Salesforce platforms - [2024 Best Places to Work](https://laborfirst.com/award/2024-best-places-to-work/) - From the Philadelphia Business Journal - [2025 Philadelphia Titan 100](https://laborfirst.com/award/test/) - for Philadelphia’s Top 100 C-level Executives ## Categories - [News](https://laborfirst.com/category/news/) - [Blog](https://laborfirst.com/category/blog/) - [Videos](https://laborfirst.com/category/videos/) - [Case Studies](https://laborfirst.com/category/case-studies/) - [Events](https://laborfirst.com/category/events/) - [Webinars](https://laborfirst.com/category/webinars/) - [Thank You](https://laborfirst.com/category/thank-you/) - [Labor Union](https://laborfirst.com/category/labor-union/) - [Public Sector](https://laborfirst.com/category/public-sector/) - [Brokers & Consultants](https://laborfirst.com/category/brokers-consultants/) - [Consultants and Brokers](https://laborfirst.com/category/consultants-and-brokers/) - [On-Demand](https://laborfirst.com/category/on-demand/) - [Advocacy Services](https://laborfirst.com/category/advocacy-services/) - [Past Events](https://laborfirst.com/category/events/past-events/) - [Upcoming](https://laborfirst.com/category/events/upcoming/) - [Understanding Medicare](https://laborfirst.com/category/blog/understanding-medicare/) - [Strategy](https://laborfirst.com/category/blog/strategy/) ## Tags - [Case Study](https://laborfirst.com/tag/case-study/) - [Labor Union](https://laborfirst.com/tag/labor-union/) - [Case Studies](https://laborfirst.com/tag/case-studies/) - [Public Sector](https://laborfirst.com/tag/public-sector/) - [Video](https://laborfirst.com/tag/video/) - [Consultants and Brokers](https://laborfirst.com/tag/consultants-and-brokers/) ## Post Authors - [John P. Dulczak](https://laborfirst.com/post_author/john-p-dulczak/) - [Stephanie Doherty](https://laborfirst.com/post_author/stephanie-doherty/) - [Sheela Andrews, Pharm.D.](https://laborfirst.com/post_author/sheela-andrews/) - [Rick Kaplan](https://laborfirst.com/post_author/rick-kaplan/) - [David Zawrotny](https://laborfirst.com/post_author/david-zawrotny/) - [Steve Smith](https://laborfirst.com/post_author/steve-smith/) - [Theresa Bell](https://laborfirst.com/post_author/theresa-bell/) - [RetireeFirst](https://laborfirst.com/post_author/retireefirst/) - [Michael Fina](https://laborfirst.com/post_author/michael-fina/) - [Troi Palmer](https://laborfirst.com/post_author/troi-palmer/) - [Christina Matty](https://laborfirst.com/post_author/christina-matty/) - [Ashley Livingston](https://laborfirst.com/post_author/ashley-livingston/) - [Mike Rahman](https://laborfirst.com/post_author/mike-rahman/) - [Michael Yoo](https://laborfirst.com/post_author/michael-yoo/) - [Stephanie Gaffney, MPA](https://laborfirst.com/post_author/stephanie-gaffney/) - [Larry Behrman](https://laborfirst.com/post_author/larry-behrman/) ## Solutions Type - [Featured](https://laborfirst.com/solutions_type/featured/) - [Consultants and Brokers](https://laborfirst.com/solutions_type/consultants-and-brokers/)